Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game does not need to be registered again. You have already registered the game yourself and are trying to reinstall the game You're better off to only buy from authorized sellers. If you bought the game from a unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. Take it back to where you bought it and get a refund.Ĭontact the key seller for a replacement. You bought the game on DVD and the box was not sealed/it's a used game If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready. If it still says it's invalid, try taking it back to the store you bought it from and exchange it.

The following letters look very similar and are easily mistaken for each other You bought the game on DVD and the box was sealed Download the Origin Client here:, login with the same email you bought the game with and find the game in the Game Library tab within the Origin Client to download. If you bought the game on Origin, it's not necessary to register the code anywhere. Where can I redeem my serial Code/ register my game ?ĭepending on the situation the solution to this may vary. How can I remove the game from my account ? I made a new account but I can't register my game again I have a new computer that doesn't have a DVD drive / lost the DVD When starting my game from the short-cut, the game asks for my serial code again/asks me to activate. I'm trying to register my game but it says the serial code is invalid/already used Please also read the linked FAQ before posting to see if your issue has been addressed in there already: Common Issues and Solutions.

People there can usually help you better or contact an EA Game Advisor directly (see below). If you have further issues, it's best to post in the Origin forum instead of here, since most are Origin related. Please refer to this FAQ for a few common issues and solutions.

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